General Terms and Conditions
(The following GTC also contain legal information about your rights under the regulations on distance contracts and electronic commerce.)
1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from the Sourkrauts Shop / 030TRADERS GmbH.
2. Contracting party
The purchase contract is concluded with the Sourkrauts Shop / 030TRADERS GmbH, Große Strasse 76, 15344 Strausberg. For questions or complaints, please first check our FAQ and, if necessary, use our contact form or our fax number. 032223944285
3. Offer and steps to conclude the contract
3.1 The presentation of the products in the online shop constitutes a legally binding offer.
3.2 By clicking the button [ KAUFEN], you place a binding order for the goods listed on the order page, and the purchase contract is concluded.
4. Right of revocation
4.1 Consumers have a fourteen-day right of revocation. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. Unless there is no fault on the part of the seller, the return costs are to be borne by the consumer.
Revocation instruction / Right of revocation
You have the right to revoke this contract within fourteen days without giving any reasons.
The revocation period is fourteen days from the day you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of revocation, you must
Sourkrauts Shop
030TRADERS GmbH
Große Straße 76
15344 Strausberg
info[at]sourkrauts.de
Fax: 032223944285
inform us by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to revoke this contract. You can use the attached sample revocation form for this, but it is not mandatory.
To meet the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the revocation period expires.
Consequences of revocation
If you revoke this contract, we will refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the day we receive the notification of your revocation of this contract., on the day we receive the notification of your revocation of this contract. For this refund, we will use the same payment method you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, depending on which is the earlier date.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day deadline has expired.
You only have to pay for any loss in value of the goods if this loss in value is due to handling them that is not necessary for checking the nature, characteristics, and functioning of the goods.
4.2 The right of withdrawal does not exist for the delivery of goods,
- which are not pre-manufactured and for whose production an individual choice or specification by the consumer is significant or which are clearly tailored to the personal needs of the consumer,
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
- which are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery,
- if they have been inseparably mixed with other goods due to their nature after delivery,
- nor for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
- for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can only be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence.
5. Prices and shipping costs
5. The prices stated on the product pages include the statutory value-added tax and other price components.
5.2 In addition to the prices stated, we charge 6.80 € including VAT for delivery within Germany with DHL. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system, and on the order page.
6. Delivery
6.1 Delivery is only made within Germany with DHL.
6.2 The delivery time is specified on the product pages and on the order page.
6.3 The delivery time begins with payment receipt for advance payment and with the completion of the ordering process for PayPal.
7. Payment
7.1 Payment is possible in advance, PayPal, credit card, direct debit, or on account.
7.2 When selecting the payment method in advance, we will provide you with our bank details in the order confirmation and deliver the goods after payment is received.
8. Retention of title
Until full payment is received, the goods remain our property.
9. Warranty
For the items offered in the shop, the statutory warranty rights apply.
Further information
Ordering process
When you have found the desired product, you can place it in the shopping cart without obligation by clicking the [IN DEN WARENKORB] button. You can view the contents of the shopping cart at any time without obligation by clicking the [MEIN WARENKORB] button. You can remove products from the shopping cart at any time by clicking the [DELETE] button. If you want to purchase the products in the shopping cart, click the [ZUR KASSE GEHEN] button.
Under the button [Wie möchtest Du zur Kasse gehen?] you will then log in to your customer account or register for a new customer account. The mandatory fields are marked with an *.
Under the point [Rechnungsinformation] you provide your billing address and click on [Weiter]. Under the point [Versandinformation] you provide your shipping address and click on [Weiter]. Under the point [Versandart] you will learn about the shipping costs and click on [Weiter]. Under the point [Zahlungsinformation] you specify your desired payment method and click on [Weiter]. Under the point [Bestellübersicht] you will reach the order page, where you can acknowledge your right of withdrawal and the GTC, review your entries again, and change them if necessary via the [bearbeiten ] button. By clicking the [KAUFEN] button, you complete the ordering process. The process can be canceled at any time by closing the browser window.
Contract text
The contract text will be stored on our internal systems. The general terms and conditions can be viewed at any time on this page. The order data, the GTC, the cancellation policy, and the sample cancellation form will be sent to you by email. After completing the order, your order data can be viewed in the customer account.
Input error
You will be notified of input errors by the program with red text and can then change the text.
Contract language
For the conclusion of the contract, German is available.